Shipping & Tracking

We try our best to dispatch your order in the fastest time possible. Really! We don’t want to keep you waiting at your doorstep.

Rack Jack provides FREE shipping for all orders above ₹ 1000 in India. A shipping charge of ₹ 70 is payable only on orders below ₹ 1000.

Delivery Timelines:
Orders placed before 11am will be shipped on the same day! Yayy!

We are based in Mumbai, India. Orders in India, once shipped, are typically delivered in:

  • 2-3 days within Mumbai city (Email or Call Us for Same day/Next Day delivery options!)
  • 3-6 days for orders placed within Maharashtra or to metros.
  • 5-9 days for the Rest of India.

Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). Please Note: Due to the ongoing pandemic, our courier partners are working with limited staff. Delivery of your orders may be delayed by up to 15 days. We’re all in this together!

Order Tracking:
We know you can’t wait to see your order!

We will share the tracking details via Email and via SMS or Whats App as soon as your order departs our warehouse!

Undelivered Orders:
Oops! Our courier partner will try for multiple re-attempts failing which we will communicate the same via Email and will initiate a full refund to your bank account within 10-15 days.